If you are experiencing registration issues for a webinar, there are a few things you can check on your device to resolve the problem.

One common cause of registration issues is an outdated browser. To ensure your browser is up to date, follow these steps:

If you are using Chrome, you can also follow this guide for updating your browser: Update Chrome.

Browser add-ons and extensions can sometimes interfere with the registration process. To check and deactivate/remove any add-ons or extensions, follow these steps:

If you are using Chrome, you can also follow this guide for managing extensions: Manage Chrome Extensions.

Antivirus and firewall settings can sometimes block the registration process. To check your settings and try deactivating them, follow these steps:

If you are unsure how to check your antivirus or firewall settings, please refer to the software's user manual or contact their customer support for assistance.

Clearing your browser's cache and cookies can often resolve registration issues. To clear your cache and cookies, follow these steps:

If you are using Chrome, you can also follow this guide for clearing your cache and cookies: Clear Cache and Cookies.

After performing these steps, try registering for the webinar again. If you continue to experience issues, please contact our customer support for further assistance.

If you need assistance or have any questions, please feel free to reach out to our support team at [email protected] or via the support bubble option at the bottom left in your Launch You dashboard.

You can also explore our Launch You Knowledge Base anytime to find your answers at Launch You Support Center