To request a refund, you need to follow these steps.
Send your refund request to our support team via email at [email protected] from the email address that you have on your account profile, or from the Help Bubble on the bottom left corner of your account.
Clearly state that you would like to have the product refunded.
Make sure to submit your request within the applicable refund period for your specific product (e.g., 30 days for Modern Wealthy and LaunchPad).
Once we've confirmed your refund request in writing, you can expect to receive your refund within 5-10 business days. Remember, refund eligibility and timeframes may vary depending on the specific product or service you purchased. Always check the refund policy for your particular purchase.
Here's the link to our refund policy:We’re Here to Help
If you need assistance or have any questions, please feel free to reach out to our support team at [email protected] or via the support bubble option at the bottom left in your Launch You dashboard.
You can also explore our Launch You Knowledge Base anytime to find your answers at Launch You Support Center