The only way to get a response based on your account and domain/website's current status and configuration is to reach out to our support desk, providing the domain name and as many information about it as possible.
We’re Here to Help
If you need assistance or have any questions, please feel free to reach out to our support team at [email protected] or via the support bubble option at the bottom left in your Launch You dashboard.
You can also explore our Launch You Knowledge Base anytime to find your answers at Launch You Support Center