Thank you for choosing Mentors as your learning platform! We value your feedback and appreciate you taking the time to share it with us. Your feedback helps us improve our platform and provide a better learning experience for all our users.
Please submit this using the Feedback form in your Mentors account, so it can be registered, logged and prioritised by our developers.
This is how you do that:
https://www.loom.com/share/7036581f69974d76ba5620b74608a2d9
It would be really helpful if you also mentioned the device you are on, if you are experiencing any bugs, the operating system you are using (Windows, iOS if you're on Apple) and the browser that you are using, to give as much information as possible.
To ensure that we can address your feedback as quickly and efficiently as possible, please provide as much information as you can.
You can also record short videos to give us an even better understanding of the issue. To do this, we recommend using Loom, a free screen recording tool.
To record a video using Loom, follow these steps:
Step 1: Install the Loom Chrome extension or desktop app
Step 2: Open the page or feature you are experiencing issues with
Step 3: Click on the Loom extension or app to start recording
Step 4: Talk while you record, explaining what you are doing and what is happening
Step 5: Click "Complete Recording" when finished
For more detailed instructions on how to use Loom, please refer to these helpful resources:
Once you have recorded your video, simply copy and paste the URL into your feedback form. Our developers will review the video and work to resolve the issue as soon as possible.
Thank you for helping us improve Mentors! We appreciate your support and are committed to providing the best learning experience for our users.
We’re Here to Help
If you need assistance or have any questions, please feel free to reach out to our support team at [email protected] or via the support bubble option at the bottom left in your Launch You dashboard.
You can also explore our Launch You Knowledge Base anytime to find your answers at Launch You Support Center