At LaunchPad, we understand that life can get busy and sometimes things slip through the cracks. If you have missed a payment for your subscription, don't worry! Our system will make multiple automatic payment attempts to ensure that you can continue accessing your training.

If you do happen to lose access to your training due to an overdue payment, please do not attempt to repurchase the product. This will only result in duplicate charges and confusion. Instead, follow these simple steps to get back on track:

If your payment method has changed or expired, you can easily update your card details through your LaunchPad account's billing section. Simply log into your account and navigate to the billing management page by clicking on the 9 dots at the top right corner of the Launch Your dashboard and select Account from. the dropdown and select Billing from the menu on the left side of the page. From there, you can update your card information and ensure that future payments are processed smoothly.

If you have an overdue invoice, you can also make a payment through your billing management page. This will ensure that your account is up to date and you can continue accessing your training without any interruptions.

It's important to note that you should never attempt to repurchase a product if your payment is overdue. This can result in duplicate charges and may cause confusion with your account. Instead, always make sure to update your payment information or pay any overdue invoices through your LaunchPad account.

If you need assistance or have any questions, please feel free to reach out to our support team at [email protected] or via the support bubble option at the bottom left in your Launch You dashboard.

You can also explore our Launch You Knowledge Base anytime to find your answers at Launch You Support Center