Occasionally, you may encounter a situation where a video does not register as being completed. This can be frustrating, but there are a few steps you can take to resolve the issue.
Check Your Account
The first thing you should do is check your account to see if the lesson is marked with a green tick. This indicates that the lesson has been completed and should be reflected in your progress. If the lesson is not marked as completed, try refreshing the page or logging out and back in to see if that resolves the issue.
Access Bonus Material
If the lesson is marked as completed but the video still does not register, don't worry! There are still plenty of learning resources available to you. In the curriculum section, you can access bonus material such as Affiliate Marketing 101 and Ecom 101. These resources can provide additional information and help reinforce the concepts covered in the video.
Additionally, you can reach out to our support team for further assistance. They will be happy to help troubleshoot the issue and ensure that your progress is accurately reflected.
Conclusion
If a video does not register as completed, don't panic. Follow the steps outlined above to check your account and access bonus material. If the issue persists, reach out to our support team for assistance. We are committed to helping you succeed in your learning journey and will do our best to resolve any technical issues you may encounter.
We’re Here to Help
If you need assistance or have any questions, please feel free to reach out to our support team at [email protected] or via the support bubble option at the bottom left in your Launch You dashboard.
You can also explore our Launch You Knowledge Base anytime to find your answers at Launch You Support Center